
Workforce solutions for Human Services Organizations
AN INNOVATIVE APPROACH TO ECONOMIC SERVICES STAFFING NEEDS

Our Services
We pride ourselves on being able to bring in entire teams including our own supervisors that report directly to the county we are working with. Our business model allows us to customize team sizes and programs in order to meet the needs of our clients. Our team of professionals have extensive knowledge in eligibility determination including: interviews, applications, re-certifications, collection of verifications, communicating with medical professionals, applicant/beneficiaries, employers & community partners. All of our team members on average have 5 or more years of direct experience in Food & Nutrition Services, or North Carolina Medicaid policy, experience in traditional Medicaid budgeting, including Long Term Care and Special Assistance eligibility, as well as MAGI budgeting, complete case management processing, and are proficient in NC Fast documentation and data entry. Our work is production based to ensure that our clients get what they pay for.
About Us

Katie Swanson, MSW, LCSW
Email: katie@ncexpansionsolutions.com
Phone: 828-493-5623
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Katie is a managing partner of Expansion Solutions and has over 23 years of experience in progressively responsible executive leadership roles, including both local and state (DHHS) government. Katie has extensive Social Services experience in North Carolina including Director of Social Services in Cleveland County and management experience in both Buncombe and Catawba counties. Most recently Katie was the Deputy Director for County Operation for the North Carolina Department of Social Services. She has worked closely with other Social Services Directors as a Tri-Chair in Child Welfare for the North Carolina Association of County Department of Social Services. Additionally, Katie has worked as a consultant in multiple North Carolina counties and currently teaches an asynchronous class at Appalachian State University working with students who are interested in Social Services and doing her part to positively influence the incoming workforce. Through her experience Katie has developed the ability to partner with others to enhance performance and meet organizational fiscal and client outcomes. She is creative, innovative, and works to meet organizational and client needs. Katie has the ability to create positive solutions to complex problems involving but not limited to the workforce crisis and service delivery specifically in both Economic (Medicaid, Food & Nutrition Services, Child Support) and Social Work Services (Adult Services and Child Welfare). Katie is strong in analyzing systems, changing processes, and finding solutions. She demonstrates robust leadership qualities that encourage others to enjoy working alongside her to successfully achieve the goals they set out to accomplish.

CONTACT US
ADDRESS: 417 Tate St. Morganton, NC 28655
TEL: 828-493-5623 | bethany@ncexpansionsolutions.com